BSNL India introduced a new billing system, CDR (Call Detailed Record) called Customer care Portal for BSNL customers. 
The CDR Customer Care Portal is http://selfcare.sdc.bsnl.co.in (Please open in internet explorer.)
The CDR Customers ( BSNL Landline / BSNL Broadband) can access customer care services through this portal.
With this feature customers can avail doorstep services without any trouble. 

The services offered to the Customers are:
  • To submit complaint
  • Check the complaint Status 
  • To submit  Service Request
  • Check the Status of Service Request
  • Submit Request for changes to your profile
  • Chick status for changes to your profile
  • Check the Order status
  • To check the Bills
  • Check the payments details
  • Request for New Phone connection
  • Change Broadband Password
  • Check Broadband change service requests
  • To Check Broadband Billed Usage details
  • To Check Broadband Un-billed Usage details etc
  • Check call details
Click this link

3 comments:

  1. Sir I want my no.7376943091 call detail from 1.1.14 to till date.

    ReplyDelete
    Replies
    1. Getting Call details is sensitive matter....submission of application personally at near by BSNL Customer Service center only.

      Delete
  2. Sir, I opted for FFE on 24.3.14 same day rupees 20/ and on 29 3.14 some amt was debited from my balance in mobile 8762174634.will you kindly look into the illegal act.

    ReplyDelete

 
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