BSNL India introduced a new billing system, CDR (Call Detailed Record) called Customer care Portal for BSNL customers. 
The CDR Customer Care Portal is (Please open in internet explorer.)
The CDR Customers ( BSNL Landline / BSNL Broadband) can access customer care services through this portal.
With this feature customers can avail doorstep services without any trouble. 

The services offered to the Customers are:
  • To submit complaint
  • Check the complaint Status 
  • To submit  Service Request
  • Check the Status of Service Request
  • Submit Request for changes to your profile
  • Chick status for changes to your profile
  • Check the Order status
  • To check the Bills
  • Check the payments details
  • Request for New Phone connection
  • Change Broadband Password
  • Check Broadband change service requests
  • To Check Broadband Billed Usage details
  • To Check Broadband Un-billed Usage details etc
  • Check call details
Click this link


  1. Sir I want my no.7376943091 call detail from 1.1.14 to till date.

    1. Getting Call details is sensitive matter....submission of application personally at near by BSNL Customer Service center only.

  2. Sir, I opted for FFE on 24.3.14 same day rupees 20/ and on 29 3.14 some amt was debited from my balance in mobile 8762174634.will you kindly look into the illegal act.